The Windows stop code KERNEL_MODE_HEAP_CORRUPTION (0x0000013A) means: Windows detected corruption in kernel-mode memory (the heap). If it happened once, restart and keep an eye on it. If the blue screen repeats, follow the steps below; it is usually fixed by updating or removing a driver or program.
Is it serious? Can I keep using my PC?
If it happened once, restart and keep an eye on it. If the blue screen repeats, follow the steps below; it is usually fixed by updating or removing a driver or program.
Common causes
- Faulty, outdated or incompatible driver
- Conflict with antivirus, VPN or system utility software
- Graphics card driver problem
How to fix it
- Restart the PC. If the blue screen happened only once and does not return, no further action is usually needed
- Find the faulting driver: check Event Viewer and the dump files in C:\Windows\Minidump
- Update or roll back the driver of the faulting device in Device Manager (look for yellow warning icons)
- Install the latest Windows updates
- Clean-install the latest graphics driver from the GPU maker (NVIDIA, AMD or Intel)
- Uninstall recently installed programs, especially antivirus, VPN or system tools
Frequently asked questions
What does KERNEL_MODE_HEAP_CORRUPTION mean?
The Windows stop code KERNEL_MODE_HEAP_CORRUPTION (0x0000013A) means: Windows detected corruption in kernel-mode memory (the heap).
Is KERNEL_MODE_HEAP_CORRUPTION serious?
Severity: Medium. If it happened once, restart and keep an eye on it. If the blue screen repeats, follow the steps below; it is usually fixed by updating or removing a driver or program.
How do I fix KERNEL_MODE_HEAP_CORRUPTION?
Start with these steps: Restart the PC. If the blue screen happened only once and does not return, no further action is usually needed; Find the faulting driver: check Event Viewer and the dump files in C:\Windows\Minidump; Update or roll back the driver of the faulting device in Device Manager (look for yellow warning icons); Install the latest Windows updates; Clean-install the latest graphics driver from the GPU maker (NVIDIA, AMD or Intel).