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0x0000013ASeverity: Medium

KERNEL_MODE_HEAP_CORRUPTION

Windows detected corruption in kernel-mode memory (the heap).

Quick answer

The Windows stop code KERNEL_MODE_HEAP_CORRUPTION (0x0000013A) means: Windows detected corruption in kernel-mode memory (the heap). If it happened once, restart and keep an eye on it. If the blue screen repeats, follow the steps below; it is usually fixed by updating or removing a driver or program.

Before you start: note the stop code shown on the blue screen. If Windows will not start normally, it usually opens Automatic Repair after two failed starts; from there choose Advanced options to reach Safe Mode or System Restore.

Is it serious? Can I keep using my PC?

Severity: Medium

If it happened once, restart and keep an eye on it. If the blue screen repeats, follow the steps below; it is usually fixed by updating or removing a driver or program.

Common causes

  • Faulty, outdated or incompatible driver
  • Conflict with antivirus, VPN or system utility software
  • Graphics card driver problem

How to fix it

  1. Restart the PC. If the blue screen happened only once and does not return, no further action is usually needed
  2. Find the faulting driver: check Event Viewer and the dump files in C:\Windows\Minidump
  3. Update or roll back the driver of the faulting device in Device Manager (look for yellow warning icons)
  4. Install the latest Windows updates
  5. Clean-install the latest graphics driver from the GPU maker (NVIDIA, AMD or Intel)
  6. Uninstall recently installed programs, especially antivirus, VPN or system tools

Frequently asked questions

What does KERNEL_MODE_HEAP_CORRUPTION mean?

The Windows stop code KERNEL_MODE_HEAP_CORRUPTION (0x0000013A) means: Windows detected corruption in kernel-mode memory (the heap).

Is KERNEL_MODE_HEAP_CORRUPTION serious?

Severity: Medium. If it happened once, restart and keep an eye on it. If the blue screen repeats, follow the steps below; it is usually fixed by updating or removing a driver or program.

How do I fix KERNEL_MODE_HEAP_CORRUPTION?

Start with these steps: Restart the PC. If the blue screen happened only once and does not return, no further action is usually needed; Find the faulting driver: check Event Viewer and the dump files in C:\Windows\Minidump; Update or roll back the driver of the faulting device in Device Manager (look for yellow warning icons); Install the latest Windows updates; Clean-install the latest graphics driver from the GPU maker (NVIDIA, AMD or Intel).

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