EN
E12Severity: High

Arçelik E12: Water leak detected in the base

Quick answer

On Arçelik washing machines, error code E12 means: Water leak detected in the base. No. Switch the machine off, unplug it and close the water tap. Using it can cause water damage or an electrical hazard.

Can I keep using the machine?

Severity: High

No. Switch the machine off, unplug it and close the water tap. Using it can cause water damage or an electrical hazard.

Common causes

  • Leaking hose, seal or pump
  • Too much detergent or a non-low-suds detergent
  • Faulty water level (pressure) sensor or its hose

How to fix it

  1. Unplug the machine, close the tap and check underneath for water or leaks
  2. Use less detergent (low-suds / HE type only) and run a drum clean cycle
  3. If the code keeps coming back, contact an authorised service technician

Frequently asked questions

What does Arçelik error E12 mean?

On Arçelik washing machines, error code E12 means: Water leak detected in the base.

How do I fix Arçelik error E12?

Start with these steps: Unplug the machine, close the tap and check underneath for water or leaks; Use less detergent (low-suds / HE type only) and run a drum clean cycle; If the code keeps coming back, contact an authorised service technician.

Can I keep using the washing machine with error E12?

Severity: High. No. Switch the machine off, unplug it and close the water tap. Using it can cause water damage or an electrical hazard.

Arçelik washing machine error codes

Related codes