EN
CH38Severity: High

LG CH38: Refrigerant shortage or leak

Also shown as:CH32CH33CH36F4
Quick answer

On LG air conditioners, error code CH38 means: Refrigerant shortage or leak. No. Switch the unit off at the breaker and call an authorised technician. Running it can damage the compressor.

On some models this code can mean something else. Check your user manual to be sure.

Can I keep using the air conditioner?

Severity: High

No. Switch the unit off at the breaker and call an authorised technician. Running it can damage the compressor.

Common causes

  • Refrigerant leak or incorrect refrigerant charge
  • Installation fault: wiring, unit combination or pipework

How to fix it

  1. Switch the unit off at the breaker for about 5 minutes, then switch it back on
  2. If it appeared right after installation, ask your installer to check the wiring and setup
  3. If the code returns, contact an authorised AC technician; don't open the unit yourself

Frequently asked questions

What does LG error CH38 mean?

On LG air conditioners, error code CH38 means: Refrigerant shortage or leak.

How do I fix LG error CH38?

Start with these steps: Switch the unit off at the breaker for about 5 minutes, then switch it back on; If it appeared right after installation, ask your installer to check the wiring and setup; If the code returns, contact an authorised AC technician; don't open the unit yourself.

Can I keep using the air conditioner with error CH38?

Severity: High. No. Switch the unit off at the breaker and call an authorised technician. Running it can damage the compressor.

LG air conditioner error codes

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